Always Right on My Problem
I have had to work with other IT companies and when I had a problem, I would often have to wait days for a solution or a call back. I have worked with Literati for more than 6 years and when I call with a question or a problem, they are right "on it"! They will either schedule an appointment to come work with me on an issue or they can "remotely" fix the problem. I can then move on with my day.
The biggest benefit for me in using Literati is the "Customer Service" they provide. With Literati, it's an immediate response. One day I had a question and all of the IT gentlemen were busy and the secretary, Christine, walked me through a very simple solution. Hurray! Even though I consider myself a beginner with computers, they tell me in layman's terms how to achieve the goal I am looking to achieve.
If someone is on the fence about choosing an IT company, I would, without hesitation, recommend they choose Literati.
I LOVE LITERATI!
Mindy's School of Dance
Morgantown, WV
